Rocky Knoll Technologies was founded in 2007 by Chad Adams to bring a level of service to small and mid-sized businesses in the Charlotte, NC area that was missing.
We strive to provide personal service that is a notch above other IT providers. We do that by focusing on three cornerstones: Security, Reliability, and Productivity.
Each of these cornerstones plays an important role in how well a company leverages technology to meet their customer needs. Our job is to use those cornerstones to bolster you through exceptional IT service so you can support your customers better.
It’s all about relationships!
Remember when business was about building long-term relationships founded on mutual trust and respect? We believe it still is.
Our goal is to build a valuable and trusted relationship with you and help you do the same with your customers through digitally optimized business processes that are economical and make sense.
Your business is our business! We learn all we can about what you do so we can help you build on what’s working and improve processes that need help. Your business success is always our first priority.
Here’s what you can expect when working with Rocky Knoll Technologies:
- Reliable, experienced technicians
- The best service possible
- Relationship building
- Quality support, done right the first time
- Tailored solutions
- Affordability, cost-efficient technology
What Makes Rocky Knoll Your #1 IT Partner in Charlotte?
Our mission statement is to glorify God, our Savior, by supporting our fellow Charlotte area businesses with affordable and high-quality technical assistance.
The Rocky Knoll team is well-versed in all the technologies that help small and medium businesses succeed in today’s fast-paced environment. From Azure/Server/Office 365 to anti-malware and credential security, we have you covered with system knowledge and over a decade of experience.
Things that set us apart:
- 12+ years of experience providing IT support for businesses
- All our plans include unlimited remote support
- Vendor management services
- Fast response times to minimize downtime
- Innovative and cost-saving cloud solutions
- Your satisfaction is guaranteed
Let’s start building a relationship that can take your company to the next level. Contact us today to get started!
Our Company Mission
Our mission statement is to glorify God, our Savior, by interacting with businesses in need of technical support of computer systems. We want to provide you with honest, dependable, and personal top notch service that you don’t normally receive on a daily basis. We look forward to you giving us a chance to earn and retain your business for many years to come.
We love to help others by using our knowledge and expertise to provide the best and most economical services and products to the customer. Out goal is to provide service that exceeds our customer’s expectations.
We promise to treat your business as if were our own. We want to provide IT products and services that make your business reliable and profitable. We want you to experience our service and want to tell all your friends with businesses about us.
Meet The Team
Chad is the principal at Rocky Knoll Technologies, LLC. From Project Manager to Azure/Server/Office 365 expert, he is versed in all technologies involved with small businesses.
Whitney provides back office support to Rocky Knoll Technologies, LLC. She is the accounts receivable and account payable..
Sales & Support Manager
Jeremy specializes in the desktop environment as well as server support. He is an avid Carolina Panthers and Charlotte Hornets fan.
Chris is well versed in desktop support and performance computing. He is an avid computer gamer, Star Wars and comic book fan.