When companies first start using Microsoft 365, they initially will gravitate towards the apps they know best, which are the Office programs (Word, Excel, etc.).
Have you ever had trouble getting your legitimate email received by a customer? What about not getting a client’s email that you know they sent, and when you search, you find it in your spam folder?
Prior to the pandemic, the use of remote workers was growing, but it was still a small portion of the total workforce. Before COVID-19 there were approximately 10% or fewer employees that worked remotely three or more days per week.
It’s just a simple operating system update, no problem to do yourself, right? But if you’ve got any type of software or hardware conflict, that “simple” update can end up making a PC unusable until it’s fixed.
Office 365, now known as Microsoft 365, is one of the most popular office productivity suites in the world. It’s packed with helpful programs and tools, often so many that companies get lost in the weeds.
Do you ever put off things like oil changes or brake pad replacements? Not many people do because they know it will cost them much more if they don’t properly take care of their car.
Have you ever had to wait on hold for assistance from customer support, only to be disconnected without ever getting help? Were you left without a way to call a company due to COVID-19 shutdowns?
