Office 365, now known as Microsoft 365, is one of the most popular office productivity suites in the world. It’s packed with helpful programs and tools, often so many that companies get lost in the weeds.
They’ll either end up only using a small fraction of the tools within the platform, not migrate their data in the most efficient way during setup, or they’ll end up with problems related to the multiple security settings.
For example, there are so many security settings in the platform that it can often confuse administrative users, leaving the account vulnerable. In 2019, the U.S. Department of Homeland Security felt the need to issue recommendations in a Microsoft Office 365 Security Observations report.
The report discusses using migration best practices for new account setups as well as enabling a variety of specific security settings and disabling legacy email settings
If you’re trying to set up and maintain a platform as large and feature-rich as Microsoft 365 yourself, it could be hurting your business productivity and account security.
Why It’s Smart to Have an IT Provider Handle Microsoft 365
From initial migration of data into a new Microsoft 365 account to the ongoing maintenance and support of the platform, there are a lot of things that can go wrong if you’re not working with a pro.
Rocky Knoll Technologies has earned Microsoft Silver Partner status in part because we know all those detailed configurations, tips, and security settings that go into a solid and productive use of Microsoft 365.
Why should you have an IT company take care of your Microsoft 365 platform for you? Here are several important reasons.
Data Migration & Account Setup Isn’t Just “Plug & Play”
One of the benefits of the Microsoft 365 platform is that data has several ways to be organized to benefit productivity. Knowing where to put files during a migration is an important part of your account setup.
For example, if you just dump all files into OneDrive, you’re missing out on ways to make teams more productive and share files easily throughout your organization.
One of the benefits of having a professional handle your account setup for Microsoft 365 is that they’ll know which places to import different types of data. They’ll choose between OneDrive, Teams, and SharePoint to make your cloud file structure the most effective.
Avoid Setup & Migration Nightmares
Once a Migration and setup of Microsoft 365 has been done wrong, it’s much harder (and more costly) to fix it than to do it right in the first place.
Instead of putting the burden of such a technical task as a new cloud productivity suite migration and setup on your most “tech savvy” employee’s shoulders, ensure it’s done right the first time by working with a professional that’s been through hundreds of these migrations.
Your Account Will Be More Secure
According to the latest 2020 Verizon Data Breach Investigations Report, misconfiguration of settings is now the #2 cause of data breaches, second only to hacking.
From unified audit logging to Azure password sync, there are multiple different configurations in Microsoft 365 for your account and data security. Not being completely familiar with each one and how it can impact your user experience and protection level, can lead to major problems.
IT professionals that are well-versed in the Microsoft universe will know exactly how to keep you secure without slowing down your users.
Your Users Have the Support They Need
A common occurrence in small businesses is that a person is chosen to be the Microsoft 365 administrator in ADDITION to all their normal job duties. This can leave them overwhelmed when users need help, if there’s a security problem, and when there’s an update to do.
If your users don’t have the support that they need with the software tools they use daily, it means they can’t do their job as effectively as they’d like and can be left frustrated.
Our team of Microsoft experts can ensure your users get help fast when they need it, so there’s more forward motion and less staring helplessly at a computer screen.
Get Every Penny of Your Subscription Value
If users don’t understand all the ways that Microsoft 365 can be used, they may be using it like it was just the Office suite of programs. Meaning you’d be getting only a small portion of the value out of the software suite.
Our team can ensure that your team is trained on both the basics and major feature updates as they come out.
Microsoft 365 is a powerful platform that can do much more than many businesses realize. With fully trained users, your team knows how to take full advantage of the platform, which means you’re getting the full value of your subscription.
Need Microsoft 365 Support? We’re Here for You!
As a Microsoft Silver Partner, Rocky Knoll Technologies has the experience and knowledge to guide you through a smooth setup of Microsoft 365. And if you’ve already got an account, we can make sure you’re making the most of it!
Contact us today to schedule a consultation. Call 704.594.7292 or reach us online.