Do you ever put off things like oil changes or brake pad replacements? Not many people do because they know it will cost them much more if they don’t properly take care of their car.
Yet, many small business owners in the Charlotte area will put off the same type of critical maintenance when it comes to their computers and other technology.
They get complacent either because they want to keep costs down or they think they or an employee know “enough” to take care of anything that’s not a major problem.
Unfortunately, this often causes them to spend more on IT costs throughout the year than they would have for a managed services plan.
How could NOT having something cost more than having it?
There are several hidden costs involved when your technology infrastructure is left to fend for itself without regular maintenance, monitoring, and support.
The average cost to a business for each computer left unmanaged or maintained is $5,000 per year.
Here are a few examples of those costs.
- Lost productivity from staff having to deal with IT problems
- Costs that come from a virus infection or data breach from unsecure IT
- Cost of loss of forward motion because you’re dealing with tech issues
- Downtime costs from crashed PCs, routers, or servers
- Shorter usable lifespan for unmaintained equipment
Not only is having an MSP going to free you from having to put out IT fires throughout the week, it’s actually going to save you money.
Ways that Managed Services Save Your Business Money
Managed IT services are about a lot more than just ensuring your updates are applied regularly. Our plans include multiple technology related support that can help you lower costs in a number of ways.
What’s included in MSP services?
Rocky Knoll Technology offers a number of custom plans, here are examples of some of the support perks you can get:
- Malware protection
- Monthly maintenance
- Monthly updates for all devices
- IT documentation
- Unlimited remote support
- Support for line of business apps
- Tech vendor management
Here are some of the ways that managed IT services benefit your business and your bottom line.
Protect You from the Cause of 60% of Data Breaches
Did you know that 60% of data breaches happen because someone didn’t install an update?
You might think that your staff can handle their own computer updates, but if just one device is left without an OS, software, or firmware update, it’s an open invitation for malware.
Data breaches are costly and can put companies out of business if they’re serious enough. That makes updates and patches something you don’t want to leave to chance.
Small businesses pay on average $3,533 per employee in the aftermath of a data breach.
Having all your updates handled for you across all your business devices ensures you won’t have any vulnerabilities hanging out there that you don’t know about.
Stop Tech Issues from Ruining Worker Productivity
A printer that won’t connect wirelessly to a computer or a PC that is not rebooting properly are examples of frustrating IT problems that stop employees in their tracks and ruin productivity.
If each employee hits some type of tech roadblock each day, averaging 20 minutes of lost productivity, for a 20-employee business, that’s over 33 hours per week in lost productivity – nearly another full-time person.
When you have monthly managed IT services for your Charlotte business, your equipment runs more smoothly with fewer problems and fewer staff interruptions. If anyone hits an issue, they can get fast remote support from a pro to get them back to work quickly.
Reduce the Risk of Compliance Penalties
Data privacy compliance is a part of today’s business world whether you’re in the healthcare industry or take customer credit and debit cards for payments.
When your network isn’t properly secured from malware and other cyber threats, it leaves you at risk of a breach and exposure of sensitive customer information, which could mean a major data privacy compliance penalty as well as lost customers.
With monitored malware protection in a managed services plan, your network and customer data stay protected, reducing your risk.
Get a Higher Return on Investment for Your IT
Computers, printers, servers, and other technology are a big investment. If that technology crashes and doesn’t last as long as it should, you end up with a much lower ROI than you planned for.
Monthly maintenance ensures that your equipment is cleaned of any dust, parts are checked, and everything is kept in top operating condition. This improves your equipment lifespan and gets you a higher ROI on your tech investment.
Get the Free Brain Space to Grow Your Business
What happens if you have a software problem? You have to spend time on the phone with the vendor, who may tell you it’s an ISP problem. Which means another call and more time spent on hold.
Our IT vendor management services mean that you can stop worrying about your technology vendors and get the free brain space you need to grow your business.
We’ll manage all your technology vendors, keep them accountable, and do all those calls for you!
Save Money & Improve Your Business with a Managed Services Plan
Rocky Knoll Technologies has several plans, so you can customize your services to exactly what your company needs. Find out just how much a managed services plan can save you.
Contact us today to learn more! Call 704.594.7292 or reach us online.