Training
Training is everything…
We believe in Training. We have seen too many IT support companies implement technology with no plan to train the users and we have seen it fail. Not because it wasn’t the right tool, but because the users were never taught how to correctly use it. Chad comes from a background where the industry was relied and believed in training as a cornerstone to success. Training can be as simple as step by step guides all the way to onsite training.
Here’s Why Charlotte Area Businesses Entrust Their Technology to Rocky Knoll:
Cyber Security Training
We feel this is the most important one. The user is the last line of defense in an attack. Chance favors a prepared organization. The more your employees understand how to stay safe while online, the less issues you will have to deal with as a business owner. Being proactive is much better than being reactive.
Microsoft/Office 365 Training
Microsoft 365 brings many apps to the table that can be useful in your company. We train on SharePoint, OneDrive, advanced uses for Exchange, Power Automate, Bookings, Forms, and Teams. Your Microsoft 365 subscription has a lot to offer and you should take advantage of it. The only way to take advantage of it is to train on it.
Microsoft Office Desktop Apps Training
Most employees say they are versed in using Word, Excel, Outlook, and PowerPoint but we find most only know how to use the basics. We provide in-depth training starting at the beginner level and work our way up. We want to make your employees more productive.
