IT Vendor, Warranty & Hardware Management
Manage your business relationships, not your hardware and software vendors. Get better, faster support through a single point of contact.
Ever deal with a computer issue for days because you don’t want to make the commitment to spend hours on the phone with the manufacturer’s support? We understand completely. Third-party technical support can run you around in circles before getting anywhere when you really need things to be back up and running so your staff can operate normally.
One Support Number to call
Get support for all of your IT solutions and get technical issues resolved faster and more accurately
Rocky Knoll Technologies’ technicians work with many hardware and software vendors every single day. A big part of our daily job involves building relationships with vendors. We also know our clients’ IT infrastructure, goals, and IT differentials much better than any third-party vendor ever could. It’s only natural for us to extend these services to our valued clients.
When Rocky Knoll Technologies manages your vendor relationships for you, that means you get a single point of contact for all of your troubleshooting and support needs. In many cases, our technicians could provide the solution faster and more cost effectively than working with support, and when we do need to reach out to the vendor, we’re able to articulate the issues faster.
Looking to offload vendor management? Let’s discuss your custom managed services plan today! Call 704-594-7292.